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return/refund policy

We take great care in selecting and preparing each plant to ensure it leaves us in its healthiest condition. While we cannot control the handling of third-party couriers, if your plant arrives in poor condition, please contact us within 24 hours of delivery with photos, and we will make it right.

All Other Items If you are not fully satisfied with your purchase, we accept returns or exchanges within 14 days of delivery, provided items are unused and in their original condition.

About our boutique

We are currently a virtual boutique, bringing our collection directly to you wherever you are. Throughout the year we take Maison Botanical on the road popping up in carefully selected locations across the city for immersive, in-person shopping experiences where you can see, touch, and discover the collection firsthand.

No two pop-ups are the same. And the best way to know where we'll be next — is to be on the list.

Stay in the know: Sign up for the Maison Botanical Journal and be the first to hear about upcoming pop-up boutiques, new arrivals, seasonal collections, and quiet moments of botanical inspiration delivered straight to your inbox.

Because the best things, like the best plants, are worth seeking out.

About Us

Learn more about Maison Botanical and discover our story of bringing botanical beauty and intention into everyday spaces.